FAQ

1. How long does shipping take?

Shipping times
vary depending on your location.

  • Processing time: 1–3 business days
  • Estimated delivery time:
  • US, UK, EU: 7–15 business days
  • Other countries: 10–20 business
    days

Once your order
ships, you’ll receive a tracking number by email.

2. Do you ship internationally?

Yes, we ship worldwide.

Shipping times and delivery costs may vary depending on your location.

3. How can I track my order?

Once your order
has been shipped, you’ll receive an email with a tracking number.

You can also track your order anytime using the Track Your Order page.

4. What size should I choose?

Please refer to
our Size Guide before placing your order.

If you’re between sizes, we recommend choosing the larger size for a
more comfortable fit.

If you need
help, feel free to contact us with your height, weight, and usual size.

5. Are your items true to size?

Most items are true
to size
, but fit may vary depending on the style and fabric.

Each product page includes fit notes and stretch information to help you choose
the best size.

6. Can I change or cancel my order?

If you need to
change or cancel your order, please contact us within 12 hours of
placing it.

Once the order has been processed or shipped, changes may no longer be
possible.

7. What is your return policy?

We accept
returns on unused, unworn items within 14 days of delivery.

  • Items must be in original condition
  • Items must have all tags attached
  • Final sale items are non-returnable

Please contact us before sending any items back.

8. Do you offer exchanges?

Yes. If you need
a different size or color, please contact us and we’ll assist you with an
exchange, subject to availability.

9. What if Ireceive a damaged or incorrect item?

If your item
arrives damaged or incorrect, please contact us within 48 hours of
delivery with clear photos.

We’ll resolve the issue as quickly as possible.

10. Will I have to pay customs or import fees?

Customs fees or
import duties may apply depending on your country’s regulations.

These fees are the responsibility of the customer and are not included in the
product price.

11. How can I contact you?

You can reach us
through the Contact Us page or by email.

We aim to respond within 24–48 hours on business days.